ShieldSOS™ Legal Acknowledgement, Safety Disclosures & Terms

FULL LEGAL ACKNOWLEDGEMENT, ASSUMPTION OF RISK, RELEASE OF LIABILITY, AND INDEMNIFICATION AGREEMENT

LAST UPDATED: 05/18/2026

PLEASE READ THIS DOCUMENT CAREFULLY. BY PURCHASING, RECEIVING, POSSESSING, INSTALLING, ACTIVATING, ACCESSING, USING, GIFTING, TRANSFERRING, OR OTHERWISE UTILIZING ANY SHIELDSOS™ PRODUCT OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND VOLUNTARILY AGREE TO BE LEGALLY BOUND BY THE TERMS SET FORTH BELOW.

LEGAL COMPLIANCE

The purchaser and/or user acknowledges and agrees that it is their sole and exclusive responsibility to understand and comply with all applicable Federal, State, and local laws, regulations, restrictions, and ordinances governing the purchase, shipment, transfer, gifting, possession, storage, installation, activation, and use of self-defense products, including but not limited to pepper spray devices and related defensive products.

ShieldSOS, LLC makes no representation or warranty regarding the legality of any product or service in any jurisdiction. The purchaser and/or user is solely responsible for determining whether any ShieldSOS™ product or service may lawfully be purchased, shipped, possessed, gifted, transferred, activated, or used in their jurisdiction.

PRODUCT USE AND SAFETY

ShieldSOS™ products are intended solely for lawful self-defense and personal safety purposes. Improper, negligent, reckless, unauthorized, unlawful, or unintended use of any ShieldSOS™ product or service may result in bodily injury, serious harm, death, property damage, civil liability, criminal liability, or other damages.The purchaser and/or user acknowledges and agrees that:

(a) self-defense products inherently involve risk;
(b) product effectiveness and performance may vary based upon environmental conditions, user operation, maintenance, positioning, battery condition, storage conditions, network availability, third-party services, and factors beyond the control of ShieldSOS, LLC;
(c) no ShieldSOS™ product or service guarantees prevention of injury, criminal activity, property damage, emergency response outcomes, or personal safety;
(d) connected services, notifications, emergency communications, and related functionality may be delayed, interrupted, unavailable, inaccurate, or impacted by cellular networks, internet service providers, power outages, software issues, third-party systems, force majeure events, or other circumstances beyond the control of ShieldSOS, LLC.

THIRD-PARTY USERS; GIFTS; TRANSFERS

This Agreement applies to all persons who purchase, receive, possess, install, activate, access, use, gift, transfer, borrow, or otherwise obtain access to any ShieldSOS™ product or service, whether directly or indirectly.

Any person who provides a ShieldSOS™ product or service to another individual, including by gift, resale, transfer, promotion, or shared use, acknowledges and agrees that all subsequent users assume sole responsibility for the lawful and safe use of such product or service.

ShieldSOS, LLC shall have no responsibility or liability for the conduct, actions, negligence, misuse, unlawful use, accidental discharge, improper installation, unauthorized modification, or improper handling of any ShieldSOS™ product or service by any purchaser, recipient, user, guest, invitee, third party, or minor.

ASSUMPTION OF RISK

THE PURCHASER AND/OR USER VOLUNTARILY AND EXPRESSLY ASSUMES ANY AND ALL RISKS, KNOWN OR UNKNOWN, FORESEEABLE OR UNFORESEEABLE, ARISING FROM OR RELATED TO THE PURCHASE, SHIPMENT, TRANSFER, POSSESSION, STORAGE, INSTALLATION, ACTIVATION, ACCESS, OR USE OF ANY SHIELDSOS™ PRODUCT OR SERVICE.

RELEASE AND WAIVER OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PURCHASER AND/OR USER HEREBY RELEASES, WAIVES, DISCHARGES, AND COVENANTS NOT TO SUE SHIELDSOS, LLC, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, MANAGERS, MEMBERS, EMPLOYEES, CONTRACTORS, DISTRIBUTORS, SUPPLIERS, LICENSORS, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “RELEASED PARTIES”) FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, LIABILITIES, COSTS, EXPENSES, ATTORNEYS’ FEES, FINES, PENALTIES, JUDGMENTS, OR INJURIES OF ANY KIND OR NATURE WHATSOEVER, WHETHER KNOWN OR UNKNOWN, ARISING OUT OF OR RELATING TO:

(a) the purchase, shipment, possession, gifting, transfer, ownership, installation, activation, access, or use of any ShieldSOS™ product or service;
(b) product use or misuse;
(c) accidental discharge or failure to deploy;
(d) delayed deployment or failure of notification systems;
(e) user error or negligence;
(f) third-party conduct or criminal acts;
(g) product malfunction or alleged malfunction;
(h) emergency response outcomes;
(i) software, hardware, cellular, network, internet, or connectivity failures;
(j) violations of applicable laws or regulations;
(k) bodily injury, death, emotional distress, or property damage.

INDEMNIFICATION

The purchaser and/or user agrees to defend, indemnify, and hold harmless the Released Parties from and against any and all claims, actions, proceedings, liabilities, damages, losses, costs, expenses, judgments, settlements, and attorneys’ fees arising from or related to:

(a) any violation of applicable law or regulation;
(b) misuse or improper use of any ShieldSOS™ product or service;
(c) any act or omission of the purchaser and/or user;
(d) any injury, damage, or loss caused by any person using a ShieldSOS™ product or service obtained directly or indirectly from the purchaser and/or user.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, EMOTIONAL DISTRESS, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO ANY SHIELDSOS™ PRODUCT OR SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ALL CIRCUMSTANCES, THE MAXIMUM AGGREGATE LIABILITY OF SHIELDSOS, LLC SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

GOVERNING DOCUMENTS

The purchaser and/or user acknowledges and agrees that use of any ShieldSOS™ product or service is additionally governed by the following documents, each of which is incorporated herein by reference:

(a) Terms and Conditions
(b) Privacy Policy
(c) Refund Policy
(d) Shipping Policy
(e) Product Safety Warnings and Instructions

ACKNOWLEDGEMENT OF UNDERSTANDING

BY PURCHASING, RECEIVING, POSSESSING, INSTALLING, ACTIVATING, ACCESSING, USING, GIFTING, TRANSFERRING, OR OTHERWISE UTILIZING ANY SHIELDSOS™ PRODUCT OR SERVICE, THE PURCHASER AND/OR USER ACKNOWLEDGES THAT THEY HAVE CAREFULLY READ THIS AGREEMENT, FULLY UNDERSTAND ITS TERMS, AND VOLUNTARILY AGREE TO BE LEGALLY BOUND BY IT.